Meet the GoodHire Privacy and Compliance Team

Background Checks   |   

Last week, the GoodHire team had reason to celebrate after receiving the prestigious NAPBS accreditation. While this milestone opens many doors for GoodHire’s future, it sure didn’t come easy. In fact it came with long nights at the office, hundreds of pages worth of documentation, and an undying determination to ensure data security for all GoodHire customers. To honor this hard work, we’d like to spotlight the GoodHire Privacy and Compliance team, an amazing group of individuals responsible for making this NAPBS accreditation a reality for GoodHire.

Meet Matt Muller:

What is your role at GoodHire?
“I’m the Privacy Manager for GoodHire. I oversee all of our initiatives related to consumer privacy, compliance, security, and fraud and abuse prevention. At the end of the day, my job is to maintain employer and consumer trust in the integrity of our platform.”

Why is privacy and legal compliance important to you?
“Strong consumer privacy and legal compliance practices serve as the foundation of fair hiring. While the word “compliance” is often dreaded by a lot of people, it’s really just a shortcut for making sure our organizations are following best practices. I think best practices are something everyone can be excited about!”

What is the single most important thing you want every HR person to know about privacy?
“The best way you can protect your employees’ privacy is by maintaining strong security policies. Keeping sensitive HR data out of your email inbox and off of shared network drives can help make sure your staff’s data doesn’t end up in the wrong hands.”

What is your favorite interview question of all time?
“I ask this one a lot, actually. ‘If you were going to be the evil nemesis of one superhero, which superhero would you pick and why?’”

Meet Jestlan Hopkins:

What is your role at GoodHire?
“I am the Privacy & Compliance Advocate at GoodHire. I am responsible for compliance research, employee training, consumer education campaigns, and authoring materials as they relate to compliance and consumer protection. In a phrase, I help GoodHire protect its clients and its consumers.”

Why is privacy and legal compliance important to you?
“I believe all consumers have the right to protect sensitive information about themselves, and to determine the parties who have access to said information. Legal instruments, such as the FCRA, aim to protect consumer privacy by limiting the access, collection, and use of consumer information, but it’s an entity’s compliance with such an instrument that actually protects one’s privacy.”

What is the single most important thing you want every HR person to know about privacy?
“Practice data minimization: ask for, collect and use only the employee information you need, and do your best to ensure that your agents do the same.”

What is your favorite interview question of all time?
“When can you start?”

Meet Caroline Clode:

What is your role at GoodHire?
“I work as a Privacy Associate at GoodHire and am responsible for educating consumers in order to cultivate an awareness and understanding around privacy matters.”

Why is privacy and legal compliance important to you?
“In order to respect the sensitive information contained within a consumer report, it is crucial to comply with privacy laws, such as the FCRA. By promoting the accuracy and privacy of this information, job seekers have a fair shot at getting the job they’re applying for.”

What is the single most important thing you want every HR person to know about privacy?
“HR professionals have a duty to protect the sensitivity of employees’ data. It is important to tell employees when their personal information is being collected. Include what you’re collecting, why you’re collecting it, and what it will be used for, so that employees can be aware of what is held about them.”

What is your favorite interview question of all time?
“I like to know what interests candidates have outside of work. After all, you’re going to want to connect with your peers in ways that transcend the day to day work!”

Meet Justin MacMillan:

What is your role at GoodHire?
“Data Privacy Associate is my official title. I like to think of it as understanding how we collect data, and working to help protect data, including sensitive personal information of our clients and customers.”

Why is privacy and legal compliance important to you?
“When handling sensitive information about real people’s real lives, it is important to be doing all we can to get it right. From analyzing new legislation that affects consumers’ privacy, to implementing policies and procedures to ensure we comply and expand industry best practices, compliance is the key to doing what we say, and saying what we do to protect privacy.”

What is the single most important thing you want every HR person to know about privacy?
“HR is often smack dab in the middle of privacy concerns, both for employees and prospective employees. Due to the very nature of the information that is collected, such as Social Security numbers and salaries, it is key for an HR employee to be fully aware of the necessity for proper security measures and daily practices around keeping HR data safe.”

What is your favorite interview question of all time?
“What keeps you up at night?”

Meet Queena Hernandez:

What is your role at GoodHire?
“As a Privacy Associate, I am here to ensure that all privacy-related questions are distributed to the appropriate GoodHire Privacy support channels.”

Why is privacy and legal compliance important to you?
“Maintaining consumer trust is a crucial part of my role at GoodHire, so it is important for me to be constantly engaged with the concerns people have about protecting their sensitive information. This knowledge is valuable in framing best practices around privacy and legal compliance.”

What is the single most important thing you want every HR person to know about privacy?
“Information security. Protect that data!”

What is your favorite interview question of all time?
“How many cups of coffee do you think this office consumes on a daily basis?”

GoodHire is a NAPBS Accredited Background Checking Service

Founded in 2003 as a not-for-profit trade association, the National Association of Professional Background Screeners (NAPBS) represents the interests of more than 700 member companies around the world that offer tenant, employment and background screening. NAPBS provides relevant programs and training aimed at empowering members to better serve clients and maintain standards of excellence in the background screening industry, and presents a unified voice in the development of national, state and local regulations. For more information, visit www.napbs.com.

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Hiba Haider

Hiba Haider

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Hiba is an expert product marketer with a background in inbound and digital marketing. She writes about recruiting, HR laws, and how to build a great culture and is a proud Babson alumna.

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